HoldPoint

A psychosocial toolbox — a take-home app full of tools to help build operational resilience one decision at a time. Included free with every Operational Resilience course seat, for mining, civil, and general business alike.

Ten tools, plus AI research. One goal — better decisions, every shift.

HoldPoint takes the frameworks from the course and puts them in your pocket, so they're there the moment you actually need them — from the decision itself through to the conversation, the check-in, and the long-term plan.

Pre-Decision Screen

A short structured check-in you run before any significant leadership call — a roster change, a workload decision, a restructure. It surfaces the psychosocial risk in the decision before you make it, not after.

Decision Audit

A deeper review that examines a management decision against psychosocial risk once it's made — mapped directly to Regulation 55B — with the record saved to your history and available as a PDF.

Upstream / Downstream

A scenario-based tool that trains you to tell the difference between upstream action (preventing harm at the source) and downstream response (reacting after harm has occurred) — so prevention becomes instinct.

Wellbeing Self-Check

A private, personal check-in for your own wellbeing — because leaders managing everyone else's psychosocial risk need a way to notice their own load before it becomes a problem.

Team Pulse

A quick, anonymous pulse survey you can send to your crew or team to detect early signs of declining wellbeing — an upstream signal, not an after-the-fact incident report.

PFA — Psychological First Aid

A guided reference for the Prepare, Look, Listen, Link model — the structured way to approach a worker who may be struggling, without needing to be a mental health professional.

Team Check-In

A simple, private log for one-on-one welfare conversations — so patterns are visible over time across your team, instead of being lost in memory or scattered notes.

PSA — Psychological Safety Assessment

The psychosocial safety self-assessment checklist from the course, with regulation references built in, ready for regular use on site or at work.

30/60/90-Day Plan

The personal action plan you build on the training day, live in the app. Revisit your commitments, track progress, and get nudges at the 30, 60, and 90-day marks so the plan doesn't quietly disappear.

My Impact — Building Resilience

A running view of your own progress over time — Pre-Decision Screens run, actions completed, check-ins logged — so you can see operational resilience building shift by shift, not just on the training day.

Grounded in current legislation, not last year's guidance

Every module, case study, and tool in HoldPoint is developed using AI-assisted research to track current WHS legislation, regulatory guidance, and psychosocial hazard standards — then reviewed and applied by course designers, so the content stays accurate as the law evolves.

Training sticks when the tools go home with you

Most one-day courses end with a folder that gets filed away. HoldPoint is built so the frameworks from your training day are still with you weeks and months later — in the crib room, at your desk, or before a difficult conversation.

Access is included automatically with every course seat — there's no separate subscription or licence to manage.

A field worker's hands holding a phone showing the HoldPoint app

Ready to bring HoldPoint to your team?

Every Operational Resilience course seat includes full HoldPoint access — for mining and civil crews, and general business teams alike.